Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 4 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Important, Please read below to ensure your complete satisfaction with our sheepskins!

Each sheepskin rug is described by me as perfectly imperfect since it was designed by nature, not in a factory to certain specifications! With this said no two sheepskins will ever be alike! Some are very woolly, some soft as silk, some extremely thick, while others have a finer feel. With this said if you have certain expectations and are not 100% sure what you're selecting or buying just send us an email:-) We love to help you select the best sheepskin for you and we respond fast!

All our sheepskins are colored by nature with no dyes used (in exception to our tip dyed sable sheepskins also knows as mouflon). Tanned in Poland in accordance to EU regulations. Sheepskin hides are tanned using Natural Tannis not harmful chromium!

Custom Sheepskin Orders?

Yes! We offer special sheepskin orders as well as offer to sew together any sheepskin we have available for you in different configurations! Send me a message to explore the possibilities!

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